BEC商务英语教程-把意思说清楚
文章作者 100test 发表时间 2007:03:16 20:53:47
来源 100Test.Com百考试题网
Don t forget that the other person……
1. wants to understand you easily, so try to speak CLEARLY.
2. can t see your reactions, so always confirm that you have (or have not)
3. can t see you and doesn t know what a nice person you are, so make sure you sound POLITE AND AGREEABLE.
4. hasn t got all day, so make sure your call is BRIEF.
5. is getting an impression of your firm while talking with you, so make sure that you sound EFFICIENT -- your firm s image may be at stake, even if you re just taking a message.
Which of these five points do you feel least confident about if you have to make or receive a phone call in English? How can you increase your confident, do you think?