剑桥商务英语BEC口试全真试题
文章作者 100test 发表时间 2007:03:16 20:42:32
来源 100Test.Com百考试题网
Phase II CARD
A: WHAT IS IMPORTANT WHEN
Planning a presentation
•. Finding out about the audience
•. Researching the topic
B: WHAT IS IMPORTANT WHEN…?
Aiming to improve customer service
•. Staff training
•. Customer satisfaction
C: WHAT IS IMPORTANT WHEN …
•. Managing a project
•. Encouraging teamwork
•. Keeping to schedule Phase III Card
Programme for New Staff
The manufacturing company you work for would like to introduce a full programme of training for new staff.
You have been asked to help prepare the programme.
Discuss the situation together, and decide:
•. What should be covered by the training programme
•. How else new staff can be helped to settle into their jobs as quickly as possible