商务英语写作范文122
文章作者 100test 发表时间 2007:03:16 20:48:32
来源 100Test.Com百考试题网
Dear
Please accept our apology for having shipped merchandise in excess of your purchase order.
We have made an adjustment in your account to reflect this error and have arranged for [delivery service] to pick up the excess merchandise on [date] .
We are sorry for the inconvenience this has caused you and are most appreciative of your cooperation and understanding in this matter. Thank you for your recent order.