商务英语口试指导:BEC英语传口信
文章作者 100test 发表时间 2007:03:16 20:49:09
来源 100Test.Com百考试题网
Can you take a message?
If you answer the phone and have to take a message, what information should you lnote down?
Let s see an example:
To: Mr. Fevrier
Date: 4 Sept.
Message:
Mr. Peter Schulz called from Vienna. Please call him today before 4 pm or any time tomorrow on 01 456 9924 re arrangements for congress on July
Message taken by: J.B.K.
Work in small groups. Imagine that you work for an international firm and that you need to appoint a new telephonist/receptionist as your present one is leaving soon.
What qualities are you looking for in such a person?
What skills should such a person possess?
What kind of training does such a persoin require?