初级商务英语（6）

文章作者 100test 发表时间 2007:03:16 21:20:53
来源 100Test.Com百考试题网

Unit 6

Supply
Describing product features
1. Listening Listen to the phone call about the supply of some office shelving systems. As you listen fill in the missing information on the specification sheet.

Listening task

A：Good morning. Im phoning to enquire about your office shelving system...code number SS007.
B：Oh yes, what would you like to know?
A：Well. Id like to check on the dimensions first-make sure that theyll fit. First of all, how wide are they?
B：Just a moment, sir, Ill get the specifications... you asked about the width... yes, the standard unit is 3.5 meters wide.
A：And the height?
B：Theyre 2 meters high with flexible positions for the shelves.
A：How many shelves can actually be fitted?
B：Really as many as you like, but normally five.
A：I see. I need to know how much they stick out-in other words, how deep are they?
B：Theyre 30 centimeters deep.
A：Thanks, thats the dimensions. Now, what about delivery?
B：Well, it depends how far you are from our warehouse.
A：Were about ten miles from the center.
B：I see-well, thats in our free delivery area, so therell be no extra charge for delivery.
A：Good. Actually, what I meant was how long does it take after I place an order?
B：I see, sir. We guarantee delivery within two weeks.
A：Good. Well, were interested in ten of your standard units for a suite of offices. How much do you charge?
B：Well, the unit cost is ₤.98 but in view of the size of the order, we can offer a 5 per cent discount... just a moment, Ill just do the figures... yes, that comes to ₤.931-lets round it off and call it ₤.930.
A：That sounds reasonable. Finally, what sort of guarantee do you offer?
B：Well, these units are extremely sturdy and reliable. Theres the usual one-year guarantee but they have an average life of at least 20 years...

Dimensions
Width ____________________________
Height _____________________________
Depth _____________________________
Delivery
Cost ______________________________
Time ______________________________
Price
Unit price ___________________________
Discount price for 10 units ______________
Guarantee Period _____________________
Average life _________________________

2. Presentation
In the telephone conversation the speakers discussed.
# dimensions
# time
# cost
Here is some of the language you heard.
2.1 Dimensions
Questions: How wide are they? (note the adjective form)
Whats the width? (note the noun form)
How high are they?
Whats the height?
Answers: Theyre 3.5 meters wide. (note the position of the adjective)
The width is 3.5 meters.
Theyre 2 meters high.
The height is 2 meters.

2.2 Time
Question: How long does it take after ordering? (note the verb)
Answer: It takes two weeks.

2.3 Cost
Questions: How much is it?
How much does it cost?
How much do you charge?
Answers: Its ₤.98.
It costs ₤.98.
We charge ₤.98.

3. Controlled practice
A. Complete the following table. Use a dictionary if necessary. The first one has been done for you.
Noun form Adjective Opposite adjective
width wide narrow
long
depth
low