业务英语综合辅导：商务英语专业难词汇总1

文章作者 100test 发表时间 2007:04:08 09:44:13
来源 100Test.Com百考试题网

1、abandon rate 挂断率（衡量客户服务质量的指标之一，计算方式为：拨入客户服务中心的电话总数中客户因等候时间过长而挂断的电话数目占总数的百分比）

　　例： By choosing the right on-hold music， the company has reduced abandon rate by 50%.

　　2、absenteeism 旷工，缺勤

　　例：Improvements in working conditions helped to reduce levels of absenteeism.

　　3、absolute interest 绝对产权，绝对权益

　　例：The company has an absolute interest in the building.

　　4、academic intelligence 学术方面的才智

　　例：Phrases such as "solves problems well，""displays interest in the world at large，""accepts others for what they are，""admits mistakes，""is goal oriented，" and "converses well" suggest that people focus on the worldly side of intelligence， as opposed to just "academic intelligence.

　　5、academic smarts 学术方面的才能

　　例：Its not the usual way of thinking about it - academic smarts-IQ.

6、accelerated learning 速成学习

　　例：Accelerated learning shows that language learning an be fast， effective and enjoyable.

　　7、access 使用，享用权

　　例1： Access to these files is restricted.

　　2 ： Students have free access to the librarys scientific literature.

　　8、access 进入

　　例：Its acquisition of the group will allow it to gain access to Frances railway business.

　　9、access fee 使用费

　　例：They have cut the access fee long-distance providers pay to local phone companies.

　　10、accessories 装饰品，首饰，衣饰

　　例1：I would like to thank you for the interest you expressed in our range of childrens and teenage fashion sportswear and accessories.

　　例2：As Potter-mania sweeps the nation， add a magical touch to your mobile with these fun Harry Potter-themed phone accessories.