商务英语写作Email一学就会:(8)回复请求

文章作者 100test 发表时间 2007:05:30 11:35:28
来源 100Test.Com百考试题网


顾客是上帝。而对商家而言,直接的上帝就是客户。让客户满意是商家赢得成功的制胜法宝。本文教你如何回复客户请求。
From: X X X
To: X X X
Date: X X X
Subject: Instruction Manuals Have Been Sent
Dear Ms. Schaeffer:
I understand that you recently requested more multilingual instruction manauals for the ABC mobile phones you recently ordered from us.
We have sent you 200 instruction manuals as you requested by express mail. Customer satisfaction is a major priority of our company and we appreciate your continued patronage. It is because of clients like you that we continue to offer quality merchandise and service. Feel free to contract with us if you have any requests.
Sincerely,
Sandy Fei
Customer Service Representative
★ 常用表达方式
表达为客户服务的宗旨:
Customer satisfaction is a major priority of our company.
☆ 相关词语
customer servie 客户服务
major priority 优先考虑
patronage 惠顾转贴于:100Test_BEC考试

相关文章


商务英语写作Email一学就会:(10)请求帮助
商务英语写作Email一学就会:(8)回复请求
商务英语写作Email一学就会:(7)宣布访问
商务英语写作Email一学就会:(6)约定时间
商务英语写作Email一学就会:(6)约定时间
商务英语写作Email一学就会:(4)谢绝合作
澳大利亚华人论坛
考好网
日本华人论坛
华人移民留学论坛
英国华人论坛