Advising Shipment Thank you for your fax of ...... enqui ring about the shipment of your order for ......(products). Please accept my apology for the delay which has been caused by the unavailability of shipping space from ...... to ...... during the new year season. Your order, however, was shipped on ...... on board ......(ship name) which is selling directly to ...... I enclose one set of shipping documents as follows: 1. Non-negotiable bill of lading in duplicate. 2. Commercial invoice . 3. One copy of the certificate of guarantee. 4. One copy of the certificate of quantity. 5. One copy of insurance policy for .......% of invoice value. I am glad that we have been able to execute your order. I believe the goods will reach you in time for your promotional sales and prove to be entirely satisfactory. We appreciate the business you have given to us. All your future orders will continue to receive our prompt and careful attention.