Bad file organization
A: Where’s the James’s file, Christine?
B: I had it right here a minute ago, Mr. Emory. Umm. Just a minute…
A: Christine, I know you’re new here and there’s a lot to learn, but you are going to have to learn to keep your work in better order. We can’t afford to lose an important document.
B: Yes, sir. I apologize for that. Here’s the file you were looking for, Mr. Emory.