口语实战演练：如何转接客户来电(4)

文章作者 100test 发表时间 2008:06:04 09:09:34
来源 100Test.Com百考试题网

A: Good morning. NTT Co…
早上好，NTT公司。
B: Hello. May I speak to Mr. Ira Black, head of the Export Section, please?
　你好，可以和出口部负责人Ira Black先生通话吗？

A: I’m sorry. Mr. Black has just gone out. May I ask who’s calling?
　对不起，Black先生刚出去。可以问一下您是哪位吗？
B: This is John Carter from Ace Consultant. Would you please tell me when I could get a hold of him?
　我是Ace咨询公司的John Carter. 请你告诉我什么时候能找到他。

A: I really have no idea when Mr. Black could be available in the office. Could you call back later or would you mind leaving a message?
　我真的一点都不知道Black先生什么时候会在办公室。您可以过一会儿再打来或者给他留言吗？
B: I think it’s better for me to leave a message. But it’s important and urgent. Please make sure he gets this message.
　我觉得还是留下一个口信比较好。不过这件事很要紧，请一定将留言传达给他。

A: I see. I’m sure to pass your messages to Mr. Black.
　明白了，我一定把您的留言传达给Black先生。
B: Good. Would you mind telling him that due to some sudden changes, do not fill out any orders for NNC Corporation until further notice? It’s very important. I’ll explain later.
　那就好，你可以告诉他，由于意外变化，在进一步通知之前，请勿给NNC公司发货。事关重大，稍后我会做出解释。

A: Okay, let me repeat your message to see if I’ve got it all.
　行。我重复一遍留言，看看是否记全了。