Checking an account A: Hi, this is Ralph Simmons. With whom am I speaking? B: This is Paula Blake, Mr. Simmons. How can I help you? A: I’m hoping you can sort a few things out for me. Could you pull up my account? B: Certainly, sir. Just tell me your account number please. 核查账户 A：你好，我是拉尔夫·西蒙斯。请问您是哪一位？ B：我是波拉·布莱克，西蒙斯先生。请问您有什么事？ A：我希望你能帮我清理些问题。你能查阅一下我的账户吗？ B：当然可以，先生。请告诉我您的账号。