2008年5月BEC高级口试真题模拟

文章作者 100test 发表时间 2008:06:21 09:58:31
来源 100Test.Com百考试题网


  A: WHAT IS IMPORTANT WHEN
  Planning a presentation
  · Finding out about the audience
  · Researching the topic
  B: WHAT IS IMPORTANT WHEN...?
  Aiming to improve customer service
  · Staff training
  · Customer satisfaction
  C: WHAT IS IMPORTANT WHEN ...
  · Managing a project
  Programme for New Staff
  The manufacturing company you work for would like to introduce a full programme of training for new staff.
  You have been asked to help prepare the programme.
  Discuss the situation together, and decide:
  · What should be covered by the training programme
  · How else new staff can be helped to settle into their jobs as quickly as possible
  · Encouraging teamwork
  · Keeping to schedule


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