非商品瑕疵我们并不接受退货，而瑕疵品将依照您的意愿替换（若尚有存货）或是退款。We do not accept merchandise for return unless items are defective, in which case they will be replaced, subject to availability, or refunded at buyers discretion. 若因商品质量或由于我们的失误而导致的退货,将会保证得到100%的退款。If the return is caused by the product quality or the mistake from us, you will be guaranteed to get 100% refund. 礼品不设退货或退换现金。Gifts redeemed are non-returnable and cannot be exchanged for cash. 有关退货事宜，请与您的产品供应商或售货商接洽。Contact your products supplier or vendor for return instructions. 如果达成退货退款协议，本店铺会收取货品退回运费。我们在收到退回货物后，会退回款项。 If we have refunds agreements, you will be responsible for the return shipping charges. The balance will be refunded back to you after we receive the items. 编辑推荐：2009年BEC考试范围介绍 2009年BEC考前冲刺专题 2009年商务英语考后答案交流区 2009年BEC商务英语考试听力应试技巧 2009年BEC商务英语口语考试应试技巧 2009年BEC商务英语考试写作应试技巧