商务英语常用口语句型(3)

文章作者 100test 发表时间 2007:03:16 21:19:04
来源 100Test.Com百考试题网


  1.The following phrases are used when youre on the phone.

  Hello, Id like to speak to Mr…

  Hello, this is Miss…calling from…

  Is Ms…available, please? My names…

  2.Speaking.

  Im afraid hes in a meeting/not in the office/still at lunch/not available just now. Is there anything I can do for you?

  Hold on a moment, please.

  Ill just find out if shes back yet/in the other office/available.

  Ill put you through to Miss…

  Ill ask her to call you back as soon as shes free.

  Whats your extension number/fax number?

  Could you ask her to call me back, please? My number is…

  Could you give him a message, please?

  What time do you expect her back?

  Ill call again later today.

  Thanks very much for your help.

  3.Requesting

  Id like you to…, please.

  Could you ask… to …for me?

  Do you think you could…?

  Would you mind…-ing…?

  4.Sure.

  Certainly.

  I wont be able to…, because…

  Im sorry but…

  Im afraid thats not possible, because…

  5.Offering to help

  Can I give you a hand?

  Would you like a hand with…?

  Shall I…?

  Would you like me to…?

  If you need any help, just let me know.

  Yes, please. Thanks a lot.

  No, thanks, I think I can manage.

  Thats very kind of you, but…

  I think Id prefer to do that myself because…

  6.Asking permission

  May I…?

  Do you mind if I…?

  Could I…?

  Is it all right if I…?

  Do you think I could…?

  Sure, go ahead.

  By all means.

  No, Im afraid you cant, because…

  Im sorry but…

  Agreeing and disagreeing

  7.If you want to agree with someone you can say:

  Thats exactly what I think.

  Thats a good point.

  Quite right, I couldnt agree more.

  Thats just what I was thinking.

  I agree entirely.

  Yes, Im all in favour of that.

  8.Its often considered rude or aggressive to say "Youre wrong" or "I dont agree with you". Its more polite to disagree with someone by saying.

  I see what you mean, but…

  I dont think its such a good idea…

  Thats true, but on the other hand…

  I dont quite agree because…

  Maybe, but dont you think…?

  9.If you require some information you can say:

  Could you tell me if/when/how much/why…?

  I wonder if you could tell me…?

  Id like to know…

  Id like some information about…

  10.When someone given you some information you can say comment or reply:

  Oh, I see.

  Thats interesting.

  Thanks for letting me know.

  11.If someone asks you for information you can reply:

  As far as I know, …

  Well, (in confidence,) I can tell you that…

  Im afraid I dont know.

  Ive no idea, Im afraid.

  I dont have that information available just now. Can I call you back?

  Im not sure. Ill have to find out. Can I let you know tomorrow?

  Im afraid I cant tell you that. Its confidential.

  12.If you want to give someone some information you can say:

  Id like you to know that…

  I think you should know that…

  Did you know that…?



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