汇丰银行商务写作教程（4）

文章作者 100test 发表时间 2007:05:24 11:44:56
来源 100Test.Com百考试题网

Organising: Types of Correspondence

How many types of correspondence do you need to write?

Basically, two:
internal correspondence (the messages you write to colleagues)
external correspondence (the messages you write to customers).

However, when you write to colleagues or customers, you can use a variety of documents.

Do you know which types of documents you can use when you write to colleagues? And which types you can send to customers?

For internal correspondence, you can use e-mail, fax and memo. For external correspondence, you can use e-mail, fax and letter.

The way you organise the content of most e-mails, faxes, letters and memos is similar. However, the format - or layout - of these documents is different.

Can you recognise the formats of the documents you write?

E-mail

The way you organise the contents of most documents is similar.

Try to discover the basic outline you can use in most of your correspondence.

Read through the memo below and try to identify what type of content each of the four paragraphs contains.

The HSBC Group MEMO To: All Staff Date: 20 July 200X From: General Manager Reference Subject: Dress Code As you know, we have always enforced a strict dress code. We have now revised this code. I would like to inform you of the changes. The code for branch staff and office staff is different. As Im sure you will appreciate, there are no changes for branch staff. All branch staff must wear the correct uniform at all times. On the other hand, if you work in the office, you may wear smart-casual wear. However, on any day that you do meet people from outside the company, please ensure you are dressed in a business-like manner. Please adopt the new dress code from 1 September. If you have any questions, please call Annie Wong on 2344 7765.

Answers:

Paragraph1: background

Paragraph2: writer’s purpose

Paragraph3: reader’s information

Paragraph4: reader’s response

Now read through the letter below. Identify the type of content in each of the five paragraphs in the spaces provided.转贴于：100Test_商务英语考试